Shipping & Handling

We ship and deliver products across the continental USA. Please note, we cannot deliver to PO boxes. We offer free shipping on all orders over $750 via FedEx Ground and UPS. Otherwise, we have a standard flat rate of $35 per order.

Shipping and Processing Time

We process and ship orders from our warehouse in Pennsylvania Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 1 business days (M-F) of purchase, unless otherwise noted. When your order ships, we will email you a shipping confirmation with tracking information. 

Returns

We accept most unused and unopened items within 30 days of the ship date for a full refund or credit excluding any original Shipping Costs. Customers are not subject to restocking fees. However, the product and packaging must be completely new to ensure the item can be resold to another customer. Shipping to and from will not be refunded. EXCEPTIONS: Special order items or final sale / clearance items.

We are NOT responsible for lost return packages, and recommend you insure and track your packages. We do not cover return shipping charges. You are welcome to use the shipping method of your choice.

Before returning items you must contact our reps at: support@boldpros.com to receive your accompanying SN# that you must include on the label and/or packaging - without this SN# we CAN NOT complete your return!